Returns & Exchanges
At Thrivin, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day window for returns or exchanges on all items in original condition. Whether the fit isn't right or you've changed your mind, our streamlined process ensures you get back to your workout without the hassle.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the gear is unworn.
Attach the Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your package.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing