Frequently Asked Questions
Everything you need to know about your Thrivin performance gear.
How do I know which size to order for my athletic wear?
Each product page features a detailed 'Size Guide' button. We recommend measuring your chest, waist, and hips and comparing them to our chart, as our performance fit is designed to be aerodynamic and snug.
What is your return policy for worn sports equipment?
For hygiene and safety reasons, we only accept returns on items in their original, unworn condition with tags attached. You have 30 days from the date of delivery to initiate a return through our portal.
How should I wash my Thrivin compression gear?
To preserve the elasticity and moisture-wicking properties of your gear, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid using fabric softeners or bleach.
Do you offer international shipping for heavy gym equipment?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination and package weight. Please note that international orders may be subject to local customs duties and taxes.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website so you can monitor your shipment's progress in real-time.
Are Thrivin products covered by a warranty?
We stand by our quality. All Thrivin apparel and equipment come with a 6-month manufacturer's warranty covering defects in materials and craftsmanship under normal athletic use.